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Customer Reviews

Smithbrook Picture Framing
4.9
Based on 87 reviews
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Cath Robertson
Cath Robertson
16:23 15 Sep 21
Smithbrook Picture Framing, husband and wife team are truly amazing. Their friendly and professional approach on... helping me choose the perfect frame for our painting was superb.Just thrilled with the painting now it is in a frame and displayed for everyone to admire.I would highly recommend this company without a doubt.Thank you so much.Cath Robertsonread more
Richard Lamb
Richard Lamb
23:28 21 Aug 21
Had two medium sized pictures needing more modern frames and was happy with the selection, service and turnaround. I... dealt with Alan who took the details of what I liked and in just over two weeks he had them finished and they are now looking good on our bedroom walls. I went for the grey frame in frame design that has a modern simple layered look allowing the colours to leap out between the bold white mounted borders. The transformation is certainly noticeable and very pleased I’ve finally done it.read more
Frances Breslin
Frances Breslin
17:02 14 Aug 21
Smithbrook did a brilliant job framing a painting and a large photo print. Both look amazing, service was fast and very... friendly and there was a great choice of colours and frames with very helpful advice. I will definitely use them again.read more
Clive Bush
Clive Bush
17:04 13 Aug 21
Purchased mount for painting. We went through a number of options and took time to sort out best option. Pleased with... result and would definitely use again. Price was reasonable.read more
Janet Meredith
Janet Meredith
19:08 31 Jul 21
Great service. Amanda really took time to go through suitable options with me and the result is absolutely stunning!... The frame and mount set off the artwork beautifully, bringing out the colours to great effect.read more
Bob Jenkin
Bob Jenkin
17:04 31 Jul 21
Fabulous and helpful company that delivers a superb service. They took great care of a couple of framing projects that... had significant personal importance to us and we were grateful for their kindness. Excellent workmanship and quality materials ensured an excellent result. Highly recommended.read more
Amanda Springett
Amanda Springett
22:05 29 Jul 21
Alan and Amanda were amazing. They were able to accommodate my last minute requests and mounted and framed two maps... beautifully. Thank you so much. I will use no other framing shop from now on!read more
Ben Hawkins
Ben Hawkins
13:12 27 Jul 21
An incredible service delivered by a really lovely couple. Genuinely care about their product and their customers. ... Would happily highly recommend their service to anybody and we will certainly be using again. Thank you. Benread more
Robert Searle
Robert Searle
11:56 09 Jul 21
I wanted to send my mum (who lives in Spain) a couple of framed pictures of all of her grandchildren and my siblings... and I for her 60th birthday. Having only had the gathering 2 weeks prior to the birthday I was really hoping I could get them to her on time. I took them to Smithbrook picture framing in Cranleigh in the hope of getting them made in time. They did not disappoint. Even though they were extremely busy and originally told me 2-3 weeks they managed to get them made for me in just 2 days so I could get them sent out. They look fantastic and I cannot wait for my mums reaction when she receives them. Thanks again Alan and Amanda. Great job.read more
Hannah Bailey
Hannah Bailey
18:54 03 Jul 21
What a great place to get your pictures framed! We’ve had many pictures framed and always leave smiling!Friendly,... efficient and good value for money.I would thoroughly recommend this framers!read more
K M
K M
19:59 01 Jul 21
Fantastic service and great quality frame job of a very unique and large piece! They are up for the challenge. Couldn't... be happier and highly recommend.read more
Rach Dup
Rach Dup
16:08 29 Jun 21
My picture was framed so beautifully after being able to choose from an extensive choice of frames. Staff exceptionally... helpful and friendly and they even carried the artwork to my car given its size and weight. I highly recommend. A very professional and personal service.read more
Sara Bridgeman
Sara Bridgeman
08:48 17 Jun 21
Wow! Bought an old print and it needed reframing. Alan and Amanda are so helpful and knowledgeable. Chose a lovely... modern looking frame which has really made the old print look fabulous! Lots of lovely prints to buy as well AND they are dog friendly! Thank you so much!read more
Mike Danson
Mike Danson
19:25 11 Jun 21
"High Quality" neatly sums up our recent experience! Every aspect - the ordering, frame selection, production, finish... and timescale - was top class!Highly recommend the Company.read more
Steve Strange
Steve Strange
19:04 08 Jun 21
So so happy with this place. Have had a few things framed here from movie posters to commissioned prints to 400+ year... old maps and cannot fault their work. Highly recommend for quality of work, speed of completion and friendliness/professionalism throughout the process.read more
John Shaw
John Shaw
17:51 05 Jun 21
Really happy with my frame for a signed football shirt. Fantastic job done to mount it and to a high standard also.... Great customer service and very friendly highly recommend will be using them again in the future.read more
Jackieirish Irish
Jackieirish Irish
16:05 03 Jun 21
I would definitely recommend Smithbrook Picture Framing. I recently had three hand painted pictures framed there. They... look great.Jackieread more
Andrea Ray
Andrea Ray
16:46 28 May 21
My heart skipped when I saw my beautiful "Gus" for the first time. Now he is captured forever in the most stunning... frame. The colours and design are impeccable! Thank you, I'm absolutely thrilled!!read more
Zahid Naqvi
Zahid Naqvi
17:02 23 May 21
An absolutely fabulous selection of frames, really friendly helpful service. You’ll leave there with the best frame for... your picture and also really enjoy the helpful unrushed process and the assistance in getting to that decision while you’re there. Set in a lovely location, free parking and good coffee round the corner!read more
Sarah Carter
Sarah Carter
17:08 21 May 21
A friendly professional service at the most competitive price in the area. We required a canvas to be stretched and we... are really pleased with the results.read more
Kate Clark-Kennedy
Kate Clark-Kennedy
17:01 21 May 21
Friendly and professional service and my picture was ready several days earlier than expected. Highly recommended. ... Great local service.read more
Graham Smith
Graham Smith
16:57 15 May 21
Really friendly service. Top quality job. Would recomend to anyone.
Tom M
Tom M
14:43 14 May 21
I had a poster framed here a few months ago. The team were extremely friendly and helpful in choosing the right style... and colour palette and I was so pleased with the result that I came back recently to get another poster framed in a similar style. The two match perfectly, which is doubly as impressive given the 9 month gap between my visits.Highly recommend whether you know exactly what you want or if, like me, some expertise and guidance is necessary!read more
Richard Smith
Richard Smith
18:08 08 May 21
Excellent service and they certainly bring out the best with what is being framed. Must be close to 4 special pictures... framed to date, each are talking points. I have no hesitatation in providing a rating of 5 stars.read more
Robert Ellis
Robert Ellis
17:56 08 May 21
Experts in the framing business, good choice of mouldings, professional advice and beautifully finished.
Gemma Raggett
Gemma Raggett
16:10 02 Mar 21
Excellent communication and super helpful when i contacted the shop in this lock down time. Love the picture and... cannot fault this quality or service of this company, highly recommend.read more
Catherine Cox
Catherine Cox
19:46 05 Dec 20
Wonderful service! We needed guidance and they gave good advice and helped us choose the right combo at a price right... for us. Speedy service too, even in the Christmas run up.read more
Michelle Riley
Michelle Riley
08:53 26 Nov 20
I have used Smithbrook Picture Framing several times and they have been great. They were very helpful in helping me to... choose what looks best and showed me different options. They took their time and I never felt rushed. And the end product always looked amazing.read more
Dale Manoosy
Dale Manoosy
16:54 24 Nov 20
Very helpful and knowledgeable, and showed us many creative ideas. They were also able to create a new frame to match... an existing one. They had this fantastic non-reflective glass which was superb when framing some photographs. Very pleased with the work they did for us. Overall they provided an excellent and courteous service. Thank youread more
Richard Scholey
Richard Scholey
17:28 22 Nov 20
Have been using Smithbrook Kiln framers for a little while now and the quality of their work cannot be faulted. From a... simple frame to a detailed framed display, the quality of the work shines through. And a HUGE selection of frames to choose from as well. Friendly and efficient serviceread more
Kate Gordon
Kate Gordon
17:13 22 Nov 20
Friendly and informed service and a really lovely framing job of my limited edition print. The business is continuing... to operate safely and effectively throughout these very difficult times. Thank you Alan and Amanda!read more
katierutter1
katierutter1
16:12 22 Nov 20
They were so helpful when I was trying to pick out the perfect frame for a rather large picture, lots of options to... choose from and a quick turn around of just a couple of weeks. This was my second time using them and I will definitely be going back when I next need something framed.read more
A Google User
A Google User
07:18 25 Oct 20
Would highly recommend Smithbrook Picture Framing. Really friendly and top notch service from start to finish from Alan... and Amanda. We are so pleased with the finished product. A really quality frame and finish that enhances our old map. Would definitely return.read more
Jon Riley
Jon Riley
10:53 05 Aug 20
I've had a number of pictures framed or re-framed where I didn't like the old frame. Alan and Amanda are very friendly... and helpful. I've been delighted with all the work from very small to large. Can't recommend them highly enough.read more
Kev Hamma
Kev Hamma
18:53 16 Jul 20
From the moment we walked in to their shop Alan and Amanda could not have been more helpful or enthusiastic! A huge... range of modern and traditional frames. We would definitely recommend to any of our friends and will definitely be back! Thank you!read more
Juliet R
Juliet R
21:21 18 Jun 20
I had a picture of our dogs framed for my husband’s Birthday. Very helpful staff with a huge stock of both frames and... borders, to suit all budgets. Would definitely recommend.read more
Steve Redston
Steve Redston
17:55 17 Jun 20
Alan and Amanda are fantastic! They were incredibly helpful with suggestions for what frame/borders would work with our... picture and we are thrilled with the result! I would highly recommend them and shall be using them again in the future.read more
Brian D Steel
Brian D Steel
11:12 09 Feb 20
We've just had two very different paintings framed: one, a brand new oil from an artist known to our friends, which is... not yet fully cured, and the other, a watercolour whose existing frame was falling apart. Both paintings were from the tropical island of St Lucia, and the change in humidity and temperature resulted in the need for reframing of the latter.All I can say is, the standard of service was exemplary: unhurried, helpful and friendly when choosing our new frames, and then within less than a week, a call to say the jobs were done. And how well they were too. Superb quality, lovely detail (right down to cork pads on the frame corners to protect walls), non-reflective glass on the watercolour, and even complimentary brass picture hooks included.Totally five-star - you have anything you value, that needs a decent frame - go to these guys!read more
john williams
john williams
14:36 13 Sep 19
Knowledgeable owner who will take you through the whole process loading with you to get a good conclusion.
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